Privacy Policy

Amended January, 2024

Welcome to BorderFlo. Your privacy is important to us, and this Privacy Policy explains how BorderFlo Fintech Inc. ("BorderFlo", "we", "us", or "our") collects, uses, and protects your personal information when you use our website, application, and services (collectively, the "Service").

1. Information We Collect

We may collect the following types of information when you use the Service:

  • Personal Information: Name, email address, phone number, payment details, and other information required to facilitate transactions.
  • Transaction Information: Payment amounts, recipient details, transaction history, and other details related to the payments you initiate.
  • Device Information: IP address, browser type, operating system, and other technical details about the device you use to access the Service.
  • Usage Data: Information about how you interact with the Service, including pages visited, links clicked, and other activities.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve the Service.
  • To process and complete transactions securely.
  • To comply with legal and regulatory requirements, including anti-money laundering and fraud prevention.
  • To communicate with you about your account, transactions, or updates to the Service.
  • To personalize your experience and analyze usage trends.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • With trusted third-party service providers who help us operate the Service, such as payment processors, banks, or customer support providers.
  • To comply with legal obligations, court orders, or government requests.
  • To protect the rights, property, or safety of BorderFlo, our users, or others.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

4. Data Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience and analyze usage. Cookies are small files stored on your device that allow us to recognize you and provide personalized features.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.

6. Your Rights

You have the following rights regarding your personal information:

  • The right to access, update, or delete your information.
  • The right to withdraw consent for certain data processing activities.
  • The right to object to the processing of your data for specific purposes.
  • The right to lodge a complaint with a regulatory authority.

To exercise your rights, please contact us at support@borderflo.com.

7. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before sharing your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and notify users of significant changes. Your continued use of the Service after changes are made constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

BorderFlo
Email: support@borderflo.com
Phone: 0706 250 7559
Address: 82B, Younis Bashorun Street, Victoria Island, Lagos