Frequent Asked Questions

What is BorderFlo about?

BorderFlo is an immigration payment processing platform that makes it easy for international students to handle essential payments such as tuition, visa fees, and accommodation, regardless of their location.

How does BorderFlo work?

BorderFlo allows you to securely transfer money for education-related payments across borders. Simply create an account, select the payment type (e.g., School Deposit, SEVIS fee, WES evaluation fee, and Application fee), and complete the transaction. You can track the payment status every step of the way.

How long do payments take to process?

Payments typically take 1-3 business days to process, depending on the destination and institution. We strive to ensure all transactions are completed as quickly and securely as possible.

Are there any hidden fees?

No, BorderFlo is committed to transparency. All fees are clearly stated before you finalize your transaction, so you'll always know exactly what you're paying.

Is BorderFlo safe and secure?

Yes, we prioritize security at BorderFlo. We use industry-standard encryption and security protocols to protect your personal and financial information, ensuring your payments are safe and secure.

Can I use BorderFlo from any country?

Yes, BorderFlo is available to students from around the world, with a particular focus on facilitating payments for students in Africa and other regions needing seamless cross-border transactions.

What types of payments can I make with BorderFlo?

You can use BorderFlo for a variety of education-related payments, including School Deposits, SEVIS fees, WES evaluation fees, and Application fees.

Do I need to open a local bank account to use BorderFlo?

No, you do not need to open a local bank account. BorderFlo allows you to transfer funds directly from your bank.

What currencies does BorderFlo support?

BorderFlo supports Naira. You can view it during the payment process to ensure your funds are transferred in the correct format.

How do I track my payment?

Once you've completed a payment, you can easily track its status through your BorderFlo app dashboard. We provide updates at each stage of the transaction process, so you're always informed.

Can institutions use BorderFlo to receive payments from international students?

Yes, BorderFlo remits payments to educational institutions to streamline the receipt of international payments, ensuring that funds are processed efficiently and accurately.

What should I do if I encounter an issue with my payment?

If you encounter any problems or have questions, our customer support team is available to assist you. You can reach us via email at support@borderflo.com or by phone at +2348130932253 for quick and effective solutions.

How do I sign up for BorderFlo?

Signing up for BorderFlo is easy! Just visit our website, click " download app," and follow the steps to create your account. You'll be ready to make payments in no time.

What are the benefits of using BorderFlo over other payment methods?

BorderFlo offers a streamlined process tailored specifically for international students. We eliminate hidden fees, provide fast transfers, and offer a secure and transparent platform to manage your payments with peace of mind. BorderFlo also has a community where you get to travel abroad updates such as scholarship opportunities, affordable schools and many more. Click here to Join the FloTribe Community today!

Can I cancel or modify a payment after it's been initiated?

Once a payment is in process, it may be difficult to cancel or modify. However, if you need assistance with a payment, contact our support team as soon as possible, and we'll do our best to help resolve the issue.